Returns & Exchanges

All purchases of the ReptarGlider are covered by a 30-Day Manufacturer's Guarantee. In the rare case that you receive a Glider that is either incomplete or a manufacturer defect, you can initiate a return request within 30 days of receiving your order and we will issue a full refund.
  
Refunds are processed and credited back to your original payment method upon delivery of the return. Please allow up to 2-3 business days for funds to appear in your financial account once a refund has been issued.  
 

If, for any reason, you are not satisfied with your purchase, we also accept returns for non-defective units as long as they are returned in the condition in which they were received. Please note that we are unable to accept returns for Gliders that have been damaged or show signs of use. This includes Gliders that have dents on the spinning blades, scuffing on the casing, or any other signs of wear & tear.

Refunds are processed immediately once your item is received, inspected, and confirmed to be in unused condition.

 

To initiate a return or exchange request, please email us at returns@reptarglider.com